Hubungan Gaya Manajemen Konflik Terhadap Kinerja Kerja Karyawan Departemen Sales & Marketing di XYZ Bali Kuta Resort

Lia, Jenny (2019) Hubungan Gaya Manajemen Konflik Terhadap Kinerja Kerja Karyawan Departemen Sales & Marketing di XYZ Bali Kuta Resort. Bachelor thesis, Podomoro University.

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Abstract

Nowadays, the majority of all industry is done by a group of people or a team. In order to get to their purpose, they need a great team work. Team work means there is a few individuals in it, and every single one of them have their own opinions. And mostly there are a lot of differences that not everybody could tolerate. This differences could occur things called conflicts. Conflicts is definitely not a fan of anybody, they ruin people’s relationship. And that ruined relationship could also ruined each individual’s quality of work. Therefore, this is a research to find out how conflicts can be overcomed by conflicts management at XYZ Bali Kua Resort, and how it would also effects the work performance of employee in sales & marketing department. This research will use descriptive correlational method in a quantitive approach. Datas will be collected on a given questionnaire of 30 people that includes the whole team. The data will be analysed in a descriptive way and measured the correlational level by rank spearman analysis. The result shows that there is a positive correlational effect on conflicts management to work performance in sales & marketing department by 0.462, which means the level of correlational is moderate. And the magnitude of management conflicts effect on employee’s work performance is 21,34%, while the remaining 78,66% is effected by other factors.

Item Type: Skripsi (Bachelor)
Uncontrolled Keywords: employee performance, individual, opinion, conflict
Subjects: Hotel Business Program
Faculty: Faculty of Tourismpreneur > Hotel Business Program
Depositing User: Jenny Lia
Date Deposited: 29 Aug 2019 02:00
Last Modified: 21 Nov 2019 08:53
URI: http://repository.podomorouniversity.ac.id/id/eprint/301

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