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Basalamah, Anwar and Ardani, Edvi Gracia and Fransisca, Angeline (2021) Communication Challenges For Foreign Workers Within Multicultural Hospitality Working Environment: Case Front Office Of Hotel X In Japan. International Journal of Social Science and Business, 5 (1). pp. 127-132. ISSN 2614-6533
Fransisca, Angeline (2019) The Effectiveness of Communication in a Multi-Cultural Environment of Front Office Department in Karaksa Hotel Osaka Namba. bachelor thesis, Podomoro University.