Analisis Implementasi Standart Operating Procedure di Restoran

Marceline, Kenny (2018) Analisis Implementasi Standart Operating Procedure di Restoran. Bachelor thesis, Podomoro University.

[img]
Preview
PDF (Cover)
Halaman Sampul.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (58kB) | Preview
[img]
Preview
PDF (Bebas Plagiat)
Penyataan Bebas Plagiat.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (232kB) | Preview
[img]
Preview
PDF (Lembar Pengesahan)
Halaman Pengesahan.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (247kB) | Preview
[img]
Preview
PDF (Kata Pengantar)
Kata Pengantar.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (76kB) | Preview
[img]
Preview
PDF (Persetujuan Publikasi)
Publikasi.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (286kB) | Preview
[img]
Preview
PDF (Abstrak)
Abstract.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (123kB) | Preview
[img]
Preview
PDF (Daftar Isi)
Daftar Isi.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (226kB) | Preview
[img]
Preview
PDF (Daftar Tabel)
Daftar Tabel.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (120kB) | Preview
[img]
Preview
PDF (Bab I)
Bab I.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (523kB) | Preview
[img]
Preview
PDF (Bab II)
Bab II.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (641kB) | Preview
[img]
Preview
PDF (Bab III)
Bab III.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (606kB) | Preview
[img]
Preview
PDF (Bab IV)
Bab IV.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (1MB) | Preview
[img]
Preview
PDF (Bab V)
Bab V.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (205kB) | Preview
[img]
Preview
PDF (Daftar Pustaka)
Daftar Pustaka.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (204kB) | Preview
[img]
Preview
PDF (Lampiran)
Lampiran.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (9MB) | Preview

Abstract

In the operational of a restaurant, Standard Operating Procedure is an important thing that must exist because it affects employee performance and effectiveness while working. This paper aims to analyze the implementation of the Standard Operating Procedure towards work effectiveness in the restaurant Les Cocottes Arc de Triomphe Paris. Ideally, the Standard Operating Procedure will guide employees to work, but in reality the employees in this restaurant do not following the SOP, especially when busy. Most of the time, each employee has a personal way to completing work that caused the organization not being aligned. Therefore, the author analyzes the implementation of SOP itself, as well as the cause of failure implementation SOP in this restaurant. This research is presented in a descriptive qualitative method and uses the post- positivist paradigm to obtain information related to the SOP and the causes of failure of its implementation. Through interview and observation methods, the authors found that the implementation of the Standard Operating Procedure requires stronger involvement from the management to implement. The causes of implementation factors have also been found based on the teory of E.J. Umble (2003: 250): 1). Poor planning and management, 2). Changes in business goals during the project, 3). Lack of business management support.

Item Type: Skripsi (Bachelor)
Uncontrolled Keywords: Standard Operating Procedure, Implementation, Effectiveness
Subjects: Hotel Business Program
Faculty: Faculty of Tourismpreneur > Hotel Business Program
Depositing User: Users 73 not found.
Date Deposited: 01 Oct 2018 09:24
Last Modified: 05 Nov 2019 04:18
URI: http://repository.podomorouniversity.ac.id/id/eprint/103

Actions (login required)

View Item View Item