Felicia, Vanessa (2020) The Effect of Transformational Leadership Towards Teamwork by Mediation of Trust and Communication in Hospitality Industry (Pengaruh Kepemimpinan Transformasional Terhadap Kerja Tim Melalui Mediasi Kepercayaan dan Komunikasi di Industri Perhotelan). bachelor thesis, Podomoro University.
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Abstract
Leadership is the ability or strength in a person to influence others in terms of work, where the goal is to achieve the goals (goals) of a predetermined organization. Trust is very important in building teamwork. Lack of trust can be one of the problems that makes teamwork not work. Team members don't open up to each other, don't trust each other, blame each other, are reluctant to admit mistakes and weaknesses. This condition if maintained can damage the team that makes the performance decline. Trust gives people a sense of comfort, especially in the work environment. Communication issues are important in building teamwork. An effective communication process will have a positive impact on the actors of communication, for example the emergence of understanding, the desire to do an action, the effect that occurs on attitudes, and the relationship that exists between individuals for the better, as well as what is happening. Humans are social creatures, that means humans cannot live alone. That is because humans at all times need help from others in living their lives. Collaboration can be done with people in the surrounding environment. For example, people who are in the school environment, the company environment, and their community environment work together. Teamwork can certainly be formed because of shared interests, one of which is the interest to achieve certain goals.
| Item Type: | Thesis (bachelor) | ||||||||
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| Contributors (Pembimbing): |
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| Uncontrolled Keywords: | kepemimpinan, kepercayaan, komunikasi, kerjasama tim | ||||||||
| Subjects: | Hotel Business | ||||||||
| Divisions: | Fakultas Tourismpreneur > Prodi Bisnis Perhotelan | ||||||||
| Depositing User: | Kurnia Sholihah | ||||||||
| Date Deposited: | 16 Sep 2020 07:26 | ||||||||
| Last Modified: | 16 Sep 2020 07:26 | ||||||||
| URI: | http://repository.podomorouniversity.ac.id/id/eprint/106 |
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