Lia, Jenny (2019) Hubungan Gaya Manajemen Konflik Terhadap Kinerja Kerja Karyawan Departemen Sales & Marketing di XYZ Bali Kuta Resort. bachelor thesis, Podomoro University.
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Abstract
Nowadays, the majority of all industry is done by a group of people or a team. In order to get to their purpose, they need a great team work. Team work means there is a few individuals in it, and every single one of them have their own opinions. And mostly there are a lot of differences that not everybody could tolerate. This differences could occur things called conflicts. Conflicts is definitely not a fan of anybody, they ruin people’s relationship. And that ruined relationship could also ruined each individual’s quality of work. Therefore, this is a research to find out how conflicts can be overcomed by conflicts management at XYZ Bali Kua Resort, and how it would also effects the work performance of employee in sales & marketing department. This research will use descriptive correlational method in a quantitive approach. Datas will be collected on a given questionnaire of 30 people that includes the whole team. The data will be analysed in a descriptive way and measured the correlational level by rank spearman analysis. The result shows that there is a positive correlational effect on conflicts management to work performance in sales & marketing department by 0.462, which means the level of correlational is moderate. And the magnitude of management conflicts effect on employee’s work performance is 21,34%, while the remaining 78,66% is effected by other factors.
| Item Type: | Thesis (bachelor) | ||||||||||||
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| Uncontrolled Keywords: | employee performance individual opinion conflict | ||||||||||||
| Subjects: | Hotel Business | ||||||||||||
| Divisions: | Fakultas Tourismpreneur > Prodi Bisnis Perhotelan | ||||||||||||
| Depositing User: | Users 10 not found. | ||||||||||||
| Date Deposited: | 05 Oct 2020 07:58 | ||||||||||||
| Last Modified: | 05 Oct 2020 07:58 | ||||||||||||
| URI: | http://repository.podomorouniversity.ac.id/id/eprint/324 |
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