Pengaruh Gaya Kepemimpinan Front Office Manager terhadap Kinerja Karyawan di Front Office Department Holiday Inn & Suites Jakarta Gajah Mada

Lim, Carina (2019) Pengaruh Gaya Kepemimpinan Front Office Manager terhadap Kinerja Karyawan di Front Office Department Holiday Inn & Suites Jakarta Gajah Mada. Bachelor thesis, Podomoro University.

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Abstract

This research is done with the purpose of knowing the leadership style applied by Front Office Manager in Front Office Department of“Holiday Inn & Suites Jakarta Gajah Mada,”to know the employee performance, and to know how much influence of the leadership type in Front Office Department of“Holiday Inn & Suites Jakarta Gajah Mada.”The research method used in this research is descriptive correlation method with survey method using questionnaire / questionnaire as a tool to collect data. And the analytical unit used is the individual in this case is all employees in Front Office Department of “Holiday Inn & Suites Jakarta Gajah Mada,”amounting to 55 respondents. The results of the data obtained will be processed through the tools SPSS program version 21.0. After the data collection is done and the data is processed, then the result obtained is the Front Office Manager’s leadership style in Front Office Department is appropriate. Employee performance in Front Office Department is good. The result of the research with correlation test resulted the influence of leadership style on the performance of the employees in Front Office Department is strong also the result of determination test shows that the leadership style of Front Office Manager has an effect on employee performance in Front Office Department.”

Item Type: Skripsi (Bachelor)
Uncontrolled Keywords: Leadership Style, Employee Performance, Front Office
Subjects: Hotel Business Program
Faculty: Faculty of Tourismpreneur > Hotel Business Program
Depositing User: ms Carina Lim
Date Deposited: 30 Aug 2019 08:52
Last Modified: 06 Nov 2019 07:26
URI: http://repository.podomorouniversity.ac.id/id/eprint/345

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